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Booking Process

Modification & Refund
Modification and refund penalties may be charged according to the airlines' regulations and please inquire details from Reindeer Station.

Booking Tips
· International air tickets are sold globally at the same time, and sell out rapidly. Please reserve as soon as possible. We suggest you start checking the price and the seats 1 to 2 months in advance.
· Our quote of the international tickets includes the ticket price + Tax. The Tax changes everyday, the final quote will be according to the final booking date tax amount.
· The price and the seats for International tickets changes rapidly. A few minutes after you asked for the price the ticket could be already reserved or the price might change. Please offer your personal information (full name and passport number) as soon as you decide to reserve the ticket.

Service Time
· Order processing time: 09:00-17:00. If the order is submitted after the ticket-processing cutoff, the ticket will be issued on the next day.
· Ticket delivery time: 10:00-17:00. If the order is submitted after the ticket-processing cutoff, the ticket will be issued and delivered on the next day.
· In our working time, your email will be replied in two hours; after working hours, your email will be replied in 12 hours.

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